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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sergio Schneider

September 10, 2026

5  out of  5
rating by Sergio Schneider
"Valentina and Maria were very polite and helpful!
Thank you"
We responded:
"Sergio, your feedback means a lot to us! We’re pleased Maria was able to provide a smooth and welcoming experience while assisting you. We appreciate the opportunity to work with you and support your insurance needs."
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Patricia Young

September 9, 2026

5  out of  5
rating by Patricia Young
"Maria was very helpful with answering my questions and updating my info. Thank you!"
We responded:
"Patricia, we're glad Maria could take care of everything for you! It's always our goal to make questions and policy updates as straightforward as possible. Thanks for sharing your experience with us!"
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Salman Siddiqui

September 1, 2026

5  out of  5
rating by Salman Siddiqui
"Have been with State Farm for 5 years now. Great team with caring agents. All are helpful but Valentina is my insurance angle that looks out for me."
We responded:
"Salman, it’s been a pleasure being here for you over the past five years! We love hearing that Valentina and our team have continued to take good care of your insurance needs. Thanks for sticking with us and trusting our team!"
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Nelson Morales

September 1, 2026

5  out of  5
rating by Nelson Morales
"Great service, Julie is a perfect advisor."
We responded:
"Nelson, it means a lot to know Julie was able to give you the guidance and service you needed! Having someone who takes the time to offer helpful advice can make all the difference when it comes to insurance. Thanks for taking a moment to recognize Julie and share your experience with us!"
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Brandon Marsh

August 31, 2026

5  out of  5
rating by Brandon Marsh
"Outstanding experience with Yuly and the Shane Swan State Farm team.

I reached out with a specific coverage question involving a rental vehicle and wanted a clear, definitive answer before making any assumptions. Yuly responded incredibly quickly, understood exactly what I was asking, addressed each of my questions directly, and provided the relevant policy documents to support her answer.

Her response was thorough, precise, and easy to understand. She took the time to distinguish the exact type of vehicle I was asking about and clearly explained how my coverage would apply.

This is exactly the kind of service I want from an insurance agency: responsive when you need them, knowledgeable about the details, and willing to give you a clear written answer you can rely on.

Yuly, thank you again for the outstanding support. Shane has an excellent team!"
We responded:
"Brandon, thank you for your detailed feedback and for selecting our agency for your insurance needs. We are pleased to know that Yuly provided you with the thorough and accurate information you required regarding your rental vehicle coverage. Our team aims to deliver the responsive and knowledgeable service you mentioned, and we appreciate your acknowledgment. If you have any further questions or need assistance in the future, please feel free to reach out."
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johanny hierro

August 27, 2026

5  out of  5
rating by johanny hierro
"Profesional,amabilidad"
We responded:
"Gracias por tu reseña, Johanny. Nos alegra saber que valoras el profesionalismo y la amabilidad de nuestro equipo. Siempre estamos aquí para ayudarte con tus necesidades de seguros."
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Otto Matic

August 24, 2026

5  out of  5
rating by Otto Matic
"Travis did an amazing job of moving our insurance from Colorado to Florida. He worked to get us very competitive prices for both auto and home."
We responded:
"Otto, your review was a pleasure to read—thanks for sharing! We're delighted to hear that Travis was able to assist with your move from Colorado to Florida and secure competitive rates for your auto and home insurance. If you have any further insurance needs or questions, feel free to reach out to our team."
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Livia Miranda

August 19, 2026

5  out of  5
rating by Livia Miranda
"Great experience with Valentina! She is very knowledgeable about insurance and provided great customer service!"
We responded:
"Livia, it’s so nice to hear that Valentina’s knowledge and customer service made such a difference for you! Thanks for taking the time to share your experience. If you ever have questions or need a hand with your insurance, our team is here for you!"
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Beatriz Angelin

August 14, 2026

5  out of  5
rating by Beatriz Angelin
"I had an excellent experience working with Maria Cardoso at State Farm. She was professional, friendly, and incredibly responsive throughout the entire process. She helped me get the right auto insurance coverage at a great price and made everything easy to understand. I truly appreciate her outstanding customer service and would definitely recommend her!"
We responded:
"Thank you for your recommendation, Beatriz! It's wonderful to hear about your excellent experience with Maria Cardoso. We're delighted she could assist you in finding the right auto insurance coverage and make the process seamless. If you ever need further assistance with your insurance needs, feel free to reach out."
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Amanda McGinnis

August 12, 2026

5  out of  5
rating by Amanda McGinnis
"Eric was a pleasure to work with. He was very knowledgeable and answered all my questions."
We responded:
"We appreciate you taking the time to leave us a note, Amanda! We're delighted to hear that Eric was able to assist you effectively and provide the information you needed. If you have any more questions or need further assistance with your insurance coverage, feel free to reach out to our team."
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Giovanna Ferreira

August 12, 2026

5  out of  5
rating by Giovanna Ferreira
"Maria was amazing! She helped me and my family get a much better rate on our car insurance and made the whole process super easy. She was patient, helpful, and took the time to explain everything to us. We’re really happy with the service we received. Definitely recommend reaching out to her!"
We responded:
"Thank you, Giovanna, for your wonderful feedback! It's great to hear that Maria was able to assist you and your family in securing a better rate on your car insurance while making the process smooth and understandable. We're delighted to have provided you with such a positive experience, and we appreciate your recommendation. If you ever need further assistance with your insurance needs, feel free to reach out."
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Andre Ferreira

August 11, 2026

5  out of  5
rating by Andre Ferreira
"Excellent service! Shane and his team were professional, helpful, and made the entire insurance process quick and easy. Highly recommended!"
We responded:
"Andre, your recommendation means a lot to us! It’s wonderful to know our team could make the insurance process feel simple and hassle-free. We appreciate you taking a moment to share this and recognize the service you received!"
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Ruth Santos

August 7, 2026

5  out of  5
rating by Ruth Santos
"I had a great experience working with Maria Eduarda! She was extremely helpful, professional, and efficient throughout the entire process. She took the time to find the best options and got me an excellent rate on my insurance. I’m very happy with her service and highly recommend her to anyone looking for great insurance assistance!"
We responded:
"A great rate is always nice, but having someone who makes the process easy is even better, Ruth! We’re happy Maria Eduarda was able to do both and provide the kind of service you were looking for. We appreciate your recommendation!"
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Mathews Farias

August 3, 2026

5  out of  5
rating by Mathews Farias
"Valentina is the absolute best person to work with here! I’ve been with Shane Swan for years now, and the entire family even. But honestly, if you ever need assistance, reach out and ask for Valentina. It’s never been easier to get anything done efficiently and quickly."
We responded:
"Mathews, this is the kind of experience that reminds us why we love what we do! Valentina’s dedication to providing helpful and seamless service is something we’re incredibly proud of. We’re so thankful to have you and your family as longtime members of our agency family and are always here whenever you need us."
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Bruno Bernardes

July 31, 2026

5  out of  5
rating by Bruno Bernardes
"Maria Cardoso provided outstanding service with my State Farm auto insurance. She was knowledgeable, patient, and took the time to explain all of my coverage options. She made the entire process quick and stress-free while helping me find a great rate. I highly recommend her to anyone looking for excellent insurance service!"
We responded:
"Your experience is exactly the kind of service we hope to create for every customer! We’re happy to know Maria Cardoso provided helpful guidance and made finding the right auto insurance coverage feel simple, Bruno. Thank you for trusting our team—we’re always ready to assist whenever you need us."
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Gary B

July 30, 2026

5  out of  5
rating by Gary B
"Erik was a pleasure to work with. He is very knowledgeable & spent time making sure I had the best product for my needs. I would definitely work with him again."
We responded:
"Providing personalized guidance and helping customers feel confident in their coverage is what we value most! We’re happy to hear Erik was able to make the process easier with his expertise and dedication, Gary. Thank you for sharing your feedback, and our team is always ready to help whenever questions come up."
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Antannia Aguilar

July 29, 2026

5  out of  5
rating by Antannia Aguilar
"I have just newly moved to Florida from out of country, and I have never had State Farm coverage. But when doing research, State Farm was highly recommended. I've been directly working with Erik Strom, and he has helped me on more than one occasion better understand the different policies for both my home and car. He's always very pleasant, informative, and makes the process stress-free. Would recommend!"
We responded:
"Antannia, your experience means a lot to our team! Moving can come with plenty of changes, and we’re happy Erik Strom was able to provide the clarity and support you needed while reviewing your coverage. Thank you for allowing us to be part of your transition."
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Pamela Rebis

July 29, 2026

5  out of  5
rating by Pamela Rebis
"Wonderful"
We responded:
"Thanks for the 5 stars, Pamela! It was a pleasure serving you, and we hope to see you again whenever you need us."
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A

July 27, 2026

5  out of  5
rating by A
"Melissa is awesome . Always follows up and communicates very well. She pays close attention to my insurance needs . Can’t say enough good things about her . Bravo !!"
We responded:
"Angel, thank you so much for this review. My team and I appreciate your kind words! - Shane"
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Kampta Ganesh

July 23, 2026

5  out of  5
rating by Kampta Ganesh
"state farm is great Erik tumbs up great"
We responded:
"Thumbs up is what we like to hear! Thank you, Kampta, for taking the time to share your experience."
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Kim Baglieri

July 22, 2026

5  out of  5
rating by Kim Baglieri
"Travis Amos was great I would highly recommend Travis and this State Farm office in Winter Garden"
We responded:
"Thank you for your recommendation, Kim! We're delighted to hear that Travis Amos provided you with such a positive experience at our Winter Garden office. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
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Gregory Ciola

July 22, 2026

5  out of  5
rating by Gregory Ciola
"Great company. All the employees are very kind and helpful. Well worth using them for your insurance."
We responded:
"Gregory, thank you very much! We are pleased to hear that our team has been kind and helpful in addressing your insurance needs. If you have any questions or require further assistance, please feel free to reach out."
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Debra Louise Bachant

July 16, 2026

5  out of  5
rating by Debra Louise Bachant
"It was wonderful."
We responded:
"Thanks for leaving us a little extra positivity today, Debra!"
Profile photo of Jess Harmon

Jess Harmon

July 14, 2026

5  out of  5
rating by Jess Harmon
"Agent Elizabeth Wheeler Went Beyond helping me with my insurance questions and with my policies! Great Communication, friendly and caring!"
We responded:
"It's a joy to know that Elizabeth Wheeler went above and beyond in assisting you with your insurance questions and policies. Our team is committed to providing great communication and a caring approach, and we're glad Elizabeth exemplified that. If you ever have more questions or need further assistance, feel free to reach out."
Profile photo of Carlos Eduardo Vilela Correa de Sa

Carlos Eduardo Vilela Correa de Sa

July 9, 2026

5  out of  5
rating by Carlos Eduardo Vilela Correa de Sa
"Maria was incredibly kind, professional, and helpful throughout the entire conversation. She took the time to answer all of my questions and made the whole process easier. Highly recommend!"
We responded:
"We're delighted to hear that she was able to assist you with professionalism and kindness, making the process smoother for you. Thank you, Carlos, for your recommendation and for sharing your experience with Maria. We’re always here for you!
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